Posts

What is a General Clean? Also Known as a Maintenance Clean

Image
What is a general clean? (Also known as a maintenance clean.) When you do the walkthrough it's important to clarify with the client if you're doing a deep clean or a general clean. This way you can meet customer expectations. A general clean can apply to DIY cleaning or #cleaning done by maids. You can break maintenance cleaning into chunks and follow a routine so the house is clean often. Today's #AskaHouseCleaner sponsors are Savvy Cleaner Training (and producer of these cleaning videos.) And My Cleaning Connection - a resource hub for all things cleaning. #Angela Brown

Post-Holiday Clean Up Tips from a Professional - Zeynep Mehmetoglu

Image
Post-holiday clean up tips are on everybody's mind the day after the holiday. And today's #AskaHouseCleaner Expert Guest is Zeynep Mehmetoglu from Maid Bright. She runs one of the largest professional house cleaning companies in America. Post-holiday clean up tips are easy and systematic. "Tidying up starts before the holiday and makes after the holiday cleaning a breeze." It's more than putting decorations away before the house cleaners come. It's DIY cleaning of the fridge, appliances and guest rooms too. Sponsors for this show are Savvy Cleaner Training, (for house cleaners and maids). And HouseCleaning360 - a hub that partners homeowners with house cleaners.

Why We Call Cleaning Jobs "Clients" Not Customers

Image
Want to know why we call cleaning jobs "clients" not customers? Many house cleaners call them accounts, jobs, houses or cleans. At Savvy Cleaner Training, we teach residential cleaning techs to call jobs clients not customers. There is mutual respect and a professional perception that comes with titles or labels. Customers behave like clients when you refer to them as such and maids are frugal with their time if they see a job as billable hours. Speaking of billable hours, you can track them in the background of your business with https://housecallpro.com/Angela Today's #AskaHouseCleaner sponsors are Savvy Cleaner Training for house cleaners and maids. And Housecall Pro (The premiere scheduling software for service providers.) #AngelaBrown #SavvyCleaner

How Do You Clean Around "Lived-in"? Tidying Up Tips

Image
How do you clean around "Lived-in"? WHAT? Your house doesn't look like a Pinterest board? If you have stuff everywhere and you need tidying up, you're normal. Today's #AskaHouseCleaner brings straightening up and clutter-free, organizing tips. But a lived-in home is just that - lived-in. Angela Brown, The House Cleaning Guru says clutter removal is part of daily DIY cleaning. And housekeeping wasn't meant to be an hours-long event every day. Sponsors of today’s show are #SavvyCleaner (training for house cleaners and maids.) And My Cleaning Connection - a hub for all things #Cleaning.

What to Put on Your Flyer with Bobby Walker of TRT Pressure Washing

Image
Want to know what to put on your flyer to pick more cleaning business accounts? Bobby Walker of TRT Pressure Washing and Window Cleaning gives us tips. Streamline your CRM, scheduling and invoice details with https://HousecallPro.com/Angela Once you know what to put on your flyer, leaflet or door hangers, running flyers is a breeze. He shares how to get business from flyers. And he answers the question "do flyers still work?" If you're asking "should I run flyers to grow my cleaning business?" today's #AskaHouseCleaner is for you. Show sponsors are #SavvyCleaner (training for house cleaners and maids.) And Housecall Pro (software for cleaning business owners.)

How to Talk a Customer Out of Firing You (House Cleaner - Maid)

Image
How do you talk a customer out of firing you? If you are a house cleaner or maid and have that feeling "I think I'm getting fired" get of your comfort zone. Find out why. Keep all your cleaning business details organized with https://HousecallPro.com/Angela As maids or cleaning techs client communication is essential to a working relationship. Often, you can talk a customer out of firing you if you ask, and resolve the customer complaint. Offer an iron-clad satisfaction guarantee can keep you from telling your peers "I got fired from house cleaning." #Fired Today's #AskaHouseCleaner sponsors are #SavvyCleaner Training. (For house cleaners and maids.) And Housecall Pro (Premium software for residential cleaning business owners.)

Too Depressed to Clean Your House

Image
Ever been too depressed to clean your house? Cleaning when depressed is almost impossible because it's just not a priority. And if you're too depressed to clean your house is easy to become overwhelmed, ashamed and desolate. Depression cleaning is not always the answer either - just plowing through doesn't solve the problem. Today on #AskaHouseCleaner Angela Brown gives tips on the time audit and how to rescue yourself. "Be the agent of you." Today's sponsor is Savvy Cleaner Training for house cleaners and maids.