Savvy Cleaner - Training for House Cleaners and Maids

How to break up with a client - this cleaning advice is for house cleaners and maids. If you have difficult customers who are high maintenance it may be time to end the contract. Angela Brown, The House Cleaning Guru says write a break up script. You know that old "it's not you it's me" line? Make it about you when you drop the customer. End the working relationship with customer service and a smile. When you learn how to break up the homeowner will say goodbye with their blessing.

Is it wise to have your house cleaner as a cohost for your #VRBO or Airbnb? We look at that in today's #AskaHouseCleaner with Angela Brown, The House Cleaning Guru. Turnover service can include cohosting duties that range from staging to managing bookings. It is restocking supplies, dealing with the customer service from the online listing and explaining house rules. The house cleaner as a cohost has more investment in ratings and reviews as a business partner.

These 5 things to clean before the house cleaner comes will save you money. If you pick up and file papers, wash dishes fast, and clean the bathroom vanities you won't be paying the maid to declutter. Angela Brown, The House Cleaning Guru says family cleaning projects can be part of a house cleaning routine. Tidy up and put stuff away as part of daily #cleaning. House cleaning is part of every day, even if you have a house cleaner or maid service.

Spot Shot Instant Carpet Stain Remover can remove blueberry stain out of carpet. It's true, it can get cranberry stain out of carpet too. On today's #AskaHouseCleaner you'll see Angela Brown cleaning coffee stains out of carpet. Woohoo! If you've ever wondered how to get cat puke out of carpet or crayons or makeup this Spot Shot #ProductReview is for you. Not everybody knows how to clean carpet and if you don't have a regular carpet cleaning schedule, at least you can keep carpet stains at bay.

Angela Brown's Top 10 Toilet Brushes introduce you to some amazing bathroom products. Toilet brushes to make the #Top10 are the Clorox ToiletWand, and the #SquattyPotty Invisibrush. Other toilet cleaning system favorites are: Libman toilet brush and Peppy Brush. And the simplehuman toilet brush and eco toilet brush are also in the mix. If you have a commode, you will at some time buy a toilet brush. Now you're informed. Yay!

A body cam won't keep you safe. It will only document what happened. Safety while housecleaning is part of house cleaner training. Every maid service needs to learn to stay alert, work safe and be aware of your surroundings.

How to deal with messy guests is our topic of today's Vacation Rental Mailbag. If you're a #VacationRental host or you run an #Airbnb you've probably had messy guests. And where do you draw the line with messy guests? Do you invoke an extra cleaning charge if they leave dirty dishes or break your house rules about cleaning? Angela Brown, The House Cleaning Guru suggests silicone baking sheets and a silicone oven liner to prevent extra work. Beyond house cleaning and turnover service, you can get your bathroom "guest" ready to make it easier to clean.

Weiman Granite and Stone Cleaner and Polish is today's #ProductReview. Ever wonder how to clean Onyx or how to clean quartz countertops? Whether you're a house cleaner or a doing DIY cleaning, Weiman Granite and Stone Cleaner does the trick. Watch Angela Brown cleaning in today's #AskaHouseCleaner as she shows you how to clean granite. (Same process in how to clean travertine countertops.) You'll also learn other #Cleaning tips on how to care for stone and how to clean marble countertops.

Angela Brown's Top 10 Dusters for house cleaning will surprise you. Yes, you know about the Swiffer Duster with the disposable refill. But do you know about the OXO Microfiber duster with a washable head? Watch Angela Brown cleaning and speed cleaning with an electrostatic duster. "Clean with me while I use this polystatic duster to remove dust." And don't forget the e-cloth that maid services drool over. Whether you’re doing spring cleaning, deep cleaning or you're DIY cleaning, there is a duster for you.

Ever wonder how workers compensation works in house cleaning? In today's #AskaHouseCleaner we look at workers compensation. Your company rules and regulations for on the job injuries - OJI must be set in stone. Angela Brown, The House Cleaning Guru says prevention comes from teaching workplace safety. And having rules for reporting on the job injuries. Consider a mandatory drug test for employees. Teach disability awareness, disability documentation and how to avoid getting hurt on the job. Learn about Workman's Compensation laws and disability benefits to protect your company. Workers Compensation Laws by State - https://bit.ly/2SAPxiE

Need fixes for broken appliances? We've got you covered in today's #AskaHouseCleaner Vacation Rental Mailbag. #Airbnb hosts ask about a broken dishwasher and alternate solutions. Angela Brown, The House Cleaning Guru suggests a meal credit or paper plates. Prepare for the worst-case scenario and provide a list of What Ifs. What if we have a broken washing machine? And then provide the number for a laundry service. And if you have a broken oven, suggest a toaster oven in the bottom cupboard or the microwave. Make it clear you offer no refunds for broken appliances. And then prevent guest disappointment with backups for customer satisfaction.

Any powder cleanser like Comet, Ajax, Bon-Ami and Bar Keepers Friend are safe to use for a ceramic sink. And we use them on fiberglass and stainless-steel too because of their scrubbing power. You can make a cleaning paste with powder cleanser and a bit of water. Let sit a few minutes and scrub with a non-scratch scrub sponge.

Want to know how to clean a moldy shower? You can with Greased Lightning Super Strength. This #ProductReview will show you how to get rid of the muckity muck in your icky shower. Angela Brown, The House Cleaning Guru says Greased Lightning Super Strength is a degreaser cleaner. Some say the alkaline cleaning products are best for shower scum. Others argue Greased Lightning Super Strength is the best degreaser for cars. #AskaHouseCleaner

"I've reached business burnout. Do I need a reboot day? I'm trying to grow my cleaning business but can't afford to take a day off. What house cleaning motivation can you give me? I need to take a vacation." Angela Brown, The House Cleaning Guru says a reboot day is a great idea. In fact, it is part of all house cleaner training. Take a reboot day when customers cancel. It's like when you do a computer flush dns. A mental wellness day will clear the cobwebs and give you renewed inspiration. A reboot day will help you pace yourself and help you love what you do. #AskaHouseCleaner #Burnout #Reboot

Bonuses and Tips for housekeepers of #Vacation Rental and #Airbnb. Do they keep the bonuses and gifts given or does the entire turnover service team and co-hosts share? Angela Brown, The House Cleaning Guru says in hotels when you tip the maid or tip the housekeeper, they usually keep the tips. But in a short-term rental or VRBO, there may be housekeeping partners who share incentives. With turnover service, you replace or restock supplies, coordinate check-in, and check-out. Clean, communicate with guests and more. For that, some split the cleaning tips. An Airbnb host will often include a bonus of a free night stay as a gift for Airbnb help. ​

How do you clean like a cleaning service when you can't afford a maid? I want to clean my space before the guests arrive and we don't have a cleaning service. Angela Brown, The House Cleaning Guru tells you how to cleaning like a cleaning service in 5 easy tips. Clean flat surfaces, clean glass, polish furniture, clean the floors and take out the trash. They are not cleaning hacks just simple ways to tidy up your house. Homeowners #cleaning has never been easier.

The Clorox ToiletWand product review, unboxing, and demonstration is on tap today. Ever wonder the best way to clean a toilet? Or maybe you call it the loo, the latrine, a lavatory, the can, the oval office a water closet, the potty, or the commode. In any event, DIY cleaning is easy if you have a toilet wand. And today Angela Brown, The House Cleaning Guru will show you speed cleaning techniques to clean the bathroom. "Clean with me and then you can do it on your own."

Want to know the real reason you didn't get the job? House cleaning bids or job estimates often come down to price. The customer will say "You charge too much." Or, "I can't afford your service." It may be a version of "I don't make that much per hour...your price is too high." The real reason you didn't get the job is you don't know your market, or you don't know how to adjust your offer. Angela Brown, The House Cleaning Guru says you have to sell what people are buying. And you can only do that if you know your audience and know what you're selling.