Fixes for Broken Appliances - Vacation Rental Mailbag


Need fixes for broken appliances? We've got you covered in today's #AskaHouseCleaner Vacation Rental Mailbag. #Airbnb hosts ask about a broken dishwasher and alternate solutions.

Angela Brown, The House Cleaning Guru suggests a meal credit or paper plates. Prepare for the worst-case scenario and provide a list of What Ifs. What if we have a broken washing machine? And then provide the number for a laundry service. And if you have a broken oven, suggest a toaster oven in the bottom cupboard or the microwave.

Make it clear you offer no refunds for broken appliances. And then prevent guest disappointment with backups for customer satisfaction.

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